Tag Archive: RTA

Conversations with Customer Service

Anyone who lives in the UAE can attest to the fact that customer service is usually far from exemplary. While I suspect customer service is a problem in many countries, conversations with customer… Continue reading

Are You Licensed to Ride the Bus?

In order to drive a car, you have to take lessons and pass a test. I strongly believe that transit users should also be subject to rigorous testing, because they too can be… Continue reading

Public transport could be improved by removing the public

Anybody who uses public transportation on a regular basis knows some spots are more strategic or comfortable than others. For a long journey you will ideally find a spot where you have something… Continue reading