Category Archive: People

Who Says the Customer is the Boss?

Back when I worked in customer service, I was taught that the customer was always right. It didn’t matter if they were actually wrong, they were still right. For the last few years,… Continue reading

Death of a Sales Technique

I can’t help but admire the persistence of door to door salespeople. Granted I prefer to admire their persistence from behind a closed door. There are no limits to the products they try… Continue reading

Common Sense is Often Shafted at Elevators

Why is it that when some people see that an elevator button is already pressed, they feel the need to press it again? Do they think their fingers posses a magical touch? Or… Continue reading