Lately there’s been something missing from my life. It has actually been weeks since I’ve had a conversation that has left me completely exasperated. Sure there have been ridiculous emails and comments, but… Continue reading
Many people seem to lament the decline of phone conversations in the present era of texting. I for one am glad that SMS, Whatsapp and BBM have killed phone conversations, mainly because I… Continue reading
Anyone who lives in the UAE can attest to the fact that customer service is usually far from exemplary. While I suspect customer service is a problem in many countries, conversations with customer… Continue reading
Back when I worked in customer service, I was taught that the customer was always right. It didn’t matter if they were actually wrong, they were still right. For the last few years,… Continue reading
I never understood why some restaurants prefer that their waiters memorize your order rather than write it down. Choosing to write or not write down my order or not doesn’t affect your tip.… Continue reading
